Soulnature Dietary Ayurvedic Supplements Store for Men Women

Privacy and Cookie Policy

This document informs users about the technologies that help this website to achieve the purposes described below. Such technologies allow the website owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a user’s device as they interact with this website and associated links.

If you don't agree with the privacy and cookie policy, please do not use the website as part of your own free choice.

Applicability

The following Privacy Policy governs the online information collection practices of entity ViaGuru Business (“viaguru”, “we”, “us”, “our”). It outlines the types of information that we gather about you while you are using our website(s) and the ways in which we use this information.

Users who have created accounts (“User(s)”) to share their content such as information, files, and folders (“Content”) to analyze their pre-existing customers, prospective customers, and third parties (“Viewer(s)”) on the basis of the content viewed by them. The viewers are the non-registered/ registered users of the web services and product offerings (“Service(s)”) provided by us. We process your data in accordance with the applicable laws and regulations following industry best practices.

We don't use ads. targeting.

Commitment to protect your privacy

Your information shared by you in reference to subscriptions and transactions (like your Name, Email Address, or any other personal KYC details) are not rented, sold or shared with third-parties.

This document sets out our privacy policy commitment. Further privacy information may apply depending on the business at ViaGuru Business which you deal with. We encourage you to visit our website terms links regularly as per your last access/ visit to check for any updates as part of your own responsibility to for changes as we do not send emails, as we do not have consent to do that.

ViaGuru Business will collect and hold your personal information for the purpose of:

- providing you with the relevant product and/or service;
- letting you know about other products and/or services which might interest you; or assisting us generally in managing your transactions with us.

We may disclose the information we gather to:

- Our employees and advisor to provide you our future offers and services in which you might be interested.
- Affiliates and other third parties to process your transactions successfully.
- Corporate transactions involving the transfer of all or part of the assets or business of a member of (Your website name) or in a corporate restructure.
- Indian Court in response to a certified/ notarized subpoena.

If in any circumstances the information provided by you have any errors then you may subjected to our legal obligations and your account will be cancelled without any prior notice.

ViaGuru Business takes all reasonable cybersecurity measures to protect personal information from loss, unauthorized access, destruction, misuse, modification or disclosure. For your safety and protection, your credit card information is not asked or stored on our servers.

Personal details, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.

We may change our privacy policy anytime without any prior notice, we suggest you to visit our website time to time for future changes and updates, as part of your own responsibility and liability.

Purpose And Scope

The Privacy Policy applies primarily to information that we collect online; however, it may apply to some of the data that you provide to us offline and/or through other means, as well (for example, via postal mail, mobile, app, social media or through e mail).

The Privacy Policy documents and describes the manner in which our organization collects information from all our Users/Viewers of our Services. While providing our services on behalf of our registered users, we collect information related to viewers and users .

The use of information collected on behalf of our users is governed primarily by our terms and policies as the contract for engagement with them and the privacy policies governing their organization.

We are not accountable for the privacy policies, terms and practices undertaken by our users or any other third parties.

Cookie Policy

The Cookies Notice explains how (“ViaGuru”, “we”, “us”, “our”) uses cookies and similar technologies in the course of our business, through our websites. It explains what these technologies are, and why we use them, as well as your rights to control our use of them.

1. What Is A Cookie?

Cookies are small text files that a website asks the user’s browser to save on the user’s system/device, when a user visits the website, in order to remember the user’s device upon revisiting the website or during the session. Cookies set up by the domain ViaGuru Business are called first-party cookies, and cookies set by other domain(s) than the website(s) you are visiting are termed as third-party cookies. Third-party cookies are generally used for marketing and advertising purposes.

2. Purpose Of Using Cookies

Our websites (“ViaGuru” or “We” or “Our” or “Website”) uses cookies and other tracking technologies for the following purposes:

To analyze your use of our website
For promotional and marketing purposes
To understand your preferences such as preferred language
To deliver information that matches your interests
To help us understand our audience and traffic patterns
To let you automatically log into programs and parts of our site that require membership
To manage and present the information displayed on our website

3. Types Of Cookies Used

Marketing Cookies
Analytical Cookies
Session cookies
Functional Cookies
Session Cookies

By clicking "Accept", you consent to our use of cookies while visiting the site, you can choose to select 'optional' or 'full' as per your own consent choice.

We do not use cookies for payments or ask or store any payment card details. These are processed and stored by external payment gateways as mentioned below.

How trackers are used

Such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of tracker.

Some of the purposes for which trackers are used may also require the user's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document, terms and policies links. You should check and can also clear any tracking cookies from your web browser that you use to enhance your privacy tracking.

This website uses trackers managed directly by the owner (so-called “first-party” Trackers) and trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the trackers managed by them.

Necessary Cookies

This website uses so-called “technical” Cookies and other similar trackers to carry out activities that are strictly necessary for the operation, security or delivery of the service.

Any consent of information data submitted including KYC documents and contact details is volutary and given by the user with free-will and full acceptance of all updated terms, policies and disclaimers governing this or associated site(s).

The validity and expiration periods of Cookies and other similar trackers may vary depending on the lifetime set by the owner or the relevant provider. Some of them expire upon termination of the user’s browsing session.

In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other trackers — in the linked privacy policies of the respective third-party providers or by contacting the owner at the support link.

We follow data protection and privacy framework governance guidelines to uphold data principals as outlined in DPTP Rules 2025, India.

Users who are not adults are not allowed and should not buy products or use services as per terms and policies of this site.

Note: When users use third-party services to integrate, retarget, advertising or marketing their data is used and controlled by the third-party application they choose to use. We have no control on third-party data usage and rights as they are fiduciary holders of the payment data. Please read their terms, privacy and data usage policies.

How Can you Control the Cookie Preferences?

Most browsers are set to accept cookies by default. However, you may remove or reject cookies in your browser’s settings. Removing or rejecting the cookies may affect the performance of the website. You may opt-out of the DoubleClick cookie by visiting the Google advertising opt-out page: http://www.google.com/policies/privacy/ads/

You may opt-out of Google Analytics by visiting the Google Analytics Opt-out page: http://tools.google.com/dlpage/gaoptout.

How We Collect data About You

We may collect different data from or about you depending on how you use the Sites and consent given by you.

Data provided by registered users:

Account creation and login	When you create an account or login into your account, we collect personal information such as first name, last name, email address and password.

Data provided by non-registered users:

Access pre-existing user’s content

When you request to view a pre-existing user’s content the user may ask for personal information such as email address in order to open a link. We may collect and store this personal contact and KYC information on behalf of its users with free-will consent of the user submissions.

When you provide this personal information, you do so in accordance with that user’s privacy practices and policies. We are not responsible for the privacy practices of other platform users and only processes this information in accordance with our applicable agreement terms and policies it has with each user. For any issues pertaining to the processing of such personal information, users can contact is.

Data collected through automated means:

System data

Technical data about your computer or device, like device type, operating system, location, and IP address. This analytics data helps us improve the delivery of our web pages, experience and to measure traffic on the site.

The collection of data will also depend on the individual settings of your device and software. It is recommended to refer to the policies of your device manufacturer or software provider to learn about information they might share with us.

User Generated Data:

Account Creation, Login, and Usage as a viewer	We collect information and material (user-generated content) provided to us voluntarily by our users or viewers to publish and process on our platform. The user-generated content is inclusive of text, photos and videos associated with the accounts/ emails used to create an account with us or to access links as viewers.

Data Collected from Third Parties:

Integration Third Parties Storage

When you connect your existing cloud storage such as Google Drive, Dropbox, OneDrive, iCloud we access your account on your behalf to get information about your files and folders only if they are shared by you with given consent.

When you choose to create a file link in our site, we download the selected file(s) from your storage drive and store it in our own storage for reliability access purpose.

Data collected during transactions:

Transactional Data

On the basis of the types of services requested, We also collects information such as:

type of service that has been requested
order details for such a request
payment and transaction information (such as merchant’s name, payment method, and chargeable amount for the service)
date and time the service was provided

For the purpose of promotion coupon codes, the name and contact details of the person associated with such a code will also be collected

Some information is collected through the use of cookies, web beacons, and tracking technologies. Please refer to the Cookie Policy for more details on the type of cookies being used.

Types Of Information We Collect And Store

We may collect personal and sensitive personal information about you and store this information in connection with the provision and fulfilment of our services to you. personal information may include:

First name and last name
Email address
Location
IP Address

How We Use Your personal Information

The above personal information may be used for the following purposes:

To provide you with information about our offerings and/or our periodic newsletters;
To respond to your requests;
For creation or development of business intelligence or data analytics in relation to the offerings provided by us (for this purpose we may share personal information with certain software or tools available online);
To manage our relationship with you;
For internal record keeping;
To provide you with authorization to login and use your user account;
To verify your identity;
To maintain correct and up-to-date information about you;
To identify you as a contracting party;
To improve our website;
To enable automated handling of the subscriptions;
To otherwise be able to provide the services to you and
To comply with our legal or statutory obligations.

Who Has Access To Your data Within Our Organization?

Within our organization, access to your data is limited to those persons who require access in order to provide you with the products and services, which you use online or purchase from us, to contact you, and to respond to your inquiries, including requests for refund and support.

Our teams such as marketing, events, development, executive, customer support. Employees only have access to data that is relevant to their team, on a ‘need to know’ basis. We do not rent or sell your data to any third-party.

Who Do We Share Your data With Outside Our Organization And Why?

Processors

We may use service providers & third parties for operating and improving the Sites, to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, third-party solutions for marketing and analytics, and some aspects of our technical and customer support. These processors are disclosed in the terms and policies links from time-to-time for transparency.

We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, through the execution of data Processing Agreements or Addenda.

Authorities

We may access, preserve, and disclose information about you to third parties, including the content of messages if we believe disclosure is in accordance with or required by, applicable law, regulation, legal process, or audits.

We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or all related guidelines and policies (see footer links end of this page), or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, the Company or others.

Transfer of business

If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.

Why And For How Long Do We Store Information We Collect From You?

We retain certain information collected from you while you are a member on the Site, and in certain cases where you have deleted your account, for the following reasons:

So that you can use our sites;
To ensure that we do not communicate with you if you have asked us not to;
To provide you with a refund, if entitled as per refund cancellation policies;
To better understand the traffic to our sites so that we can provide all members with the best possible experience;
To detect and prevent abuse of our sites, community, illegal activities, and breaches of our Terms of Service, policies and disclaimers;
To comply with applicable legal, tax, or accounting requirements.

We retain user data for as long as necessary for the purposes described above and as required by law. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates, and the purposes for which we collected the data.

Cyber Security Protocols

We implement a variety of administrative, managerial, and technical security measures to help protect your personal information. Our Company has various internal zero-trust cybersecurity control standards which relate specifically to the handling of personal information and site accessibility.

These include certain controls to help safeguard the information we collect online. We understand and comply with these controls and we communicate our Privacy Policy practices and guidelines to our employees, partners, affiliates and users. However, while we strive to protect your personal information, you must also take steps to protect your information.

We urge you to take every precaution to protect your personal information while you are on the internet, prevent fraud, data breach and promote compliance. Do not share, post or send anything that you think is against your own interest, safety and privacy.

In the event of a cyberattack data breach we publicly announce and publish details about the data breach with source and IP address of attackers on twitter handle: @viaguru

Rights Under DPDP Rules 2025

You have certain rights if you are within India including:

Right to access. This right allows you to obtain a copy of your personal data, as well as other supplementary information that you have submitted with free-will verifiable consent.
Right to restrict processing. You have the right to restrict the processing of your personal data in certain circumstances.
Right to rectification. You have the right to have any incomplete or inaccurate information we hold about you corrected.
Right to object to processing. The right to object allows you to stop or prevent us from processing your personal data. This right exists where we are relying on legitimate interest as the legal basis for processing your personal Data. You also have the right to object where we are processing your personal data for direct marketing purposes.
Right to deletion and erasure. You have the right to ask us to delete or remove personal data when the personal data is no longer necessary for the purpose which you originally submitted, collected or processed. Please raise a support ticket at the helpdesk with a request for data and account access deletion from your registered verifiable email address.

Rights Under The GDPR

You have certain rights if you are within the EU including:

Right to access. This right allows you to obtain a copy of your personal data, as well as other supplementary information.
Right to restrict processing. You have the right to restrict the processing of your personal data in certain circumstances.
Right to rectification. You have the right to have any incomplete or inaccurate information we hold about you corrected.
Right to object to processing. The right to object allows you to stop or prevent us from processing your personal data. This right exists where we are relying on legitimate interest as the legal basis for processing your personal Data. You also have the right to object where we are processing your personal data for direct marketing purposes.
Right to erasure. You have the right to ask us to delete or remove personal data when the personal data is no longer necessary for the purpose which you originally collected or processed.

Rights of California Residents under GDPR

Users who are California residents have certain rights under the General data Protection Regulation, (“GDPR”) included in these rights are:

Right to know. You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.
Right to deletion. You have the right to request the deletion of personal information that we have collected about you.
Right to non-discrimination. If you choose to exercise any of your rights under GDPR, we will treat you like all other users. In other words, there is no penalty for exercising your rights under GDPR.
Right to opt-out. You have the right to opt-out of the sale of your personal information. We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that “sells” personal information as defined by the GDPR. If you wish to opt-out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under GDPR law, you may do so by following the instructions below. Please note that any opt out is specific to the browser you use. You may need to opt-out on every browser that you use.

Our Policy Concerning Children & Their Data

Our sites are not directed to children under the age of sixteen and we do not knowingly collect personally identifiable information from children or distribute such information to third parties. We screen users who wish to provide personal information in order to prevent children from providing such information. If we become aware that we have inadvertently received personally identifiable information from a child, we will delete such information from our records. We obtain prior, verifiable parental consent form before collecting any personally identifiable information if access by children is done with the consent of their parents.

Links To Other Websites

Our sites may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the terms, disclaimers and privacy policies of every site you visit as part of your own responsibility.

Third parties are under no obligation to comply with this Privacy Policy with respect to personal data that you provide directly to those third parties or that those third parties collect for themselves. We do not control the third-party sites that may be accessible through our Services. Thus, this Privacy Policy does not apply to information you provide to third-party sites or gathered by the third parties that operate them.

Changes To This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If we make any material change/s to the Policy, we will not notify you via email (unless we have your explicit consent to send you an email for updates to terms by double opt-in subscription by the user), but will through a notification posted on the Services in our twitter socialmedia handle @viaguru and internal community site links and dashboard post login, or as required by applicable law. You can see when the Policy was last updated by checking the date at the bottom of this page links. You are advised to review this Privacy Policy periodically for any changes on your own for your own interest. Changes to this Privacy Policy are effective from when they are posted on this page.

Trackers managed by third parties

The undermentioned are indicative of their tracker information disclosed publicly. Please check their privacy policies on your own interest and responsibility, if you decide to use any of their services and tools.

Stripe

Stripe is a payment service provided by Stripe, Inc., Stripe Payments Europe, Limited or by Stripe Payments UK, Ltd, depending on how the owner manages the data processing.

Personal data processed: billing address, email address, first name, last name, purchase history, trackers, Usage data and various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy; European Union – Privacy Policy; United Kingdom – Privacy Policy.

Trackers duration:

1: indefinite
__Host-LinkSession: 2 years
__stripe_mid: 1 year
__stripe_sid: 30 minutes
_mf: indefinite
dashboard.banner-dismissals: duration of the session
link.auth_session_client_secret: duration of the session
m: 2 years
pay_sid: 1 year

PayPal (PayPal Inc.)

PayPal is a payment service provided by PayPal Inc., which allows users to make online payments.

Personal data processed: billing address, device information, email address, first name, last name, phone number, purchase history, trackers, Usage data and various types of data as specified in the privacy policy of the service.

Place of processing: See the PayPal privacy policy – Privacy Policy.

Trackers duration:

LANG: 8 hours
__paypal_storage__: indefinite
akavpau_ppsd: duration of the session
enforce_policy: duration of the session
l7_az: duration of the session
nsid: duration of the session
ts: duration of the session
tsrce: duration of the session
x-cdn: duration of the session
x-pp-s: duration of the session

RazorPay

Razorpay is a payment service provided in India., which allows users to make online payments with UPI and other credit/ debit cards.

Place of processing: India

Google Tag Manager

Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on how the owner manages the data processing.

Personal data processed: trackers and Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Functionality

This website uses trackers to enable basic interactions and functionalities, allowing users to access selected features of the Service and facilitating the user's communication with the Owner.

Trackers managed directly by the owner (ViaGuru Business)

Contact form (this website and other(s))

By filling in the contact/ subscription opt-in form with their data, the user authorizes this website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal data processed: city, company name, country, county, date of birth, email address, fax number, field of activity, first name, gender, last name, number of employees, phone number, physical address, profession, state, IP, location, trackers, usage sata, user ID, various types of data, website and ZIP/ Postal code.

Trackers managed by third parties

Segment (Twilio, Inc.)

Segment is a tag management service provided by Twilio, Inc.

Personal data processed: data communicated in order to use the Service, data communicated while using the service, email address, first name, last name, purchase history, trackers, Usage data, user content, various types of data and various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Trackers duration:

__storejs__: indefinite
__tld__: duration of the session
ajs%3Acookies: duration of the session
ajs%3Atest: duration of the session
ajs_anonymous_id: 1 year
ajs_group_id: 1 year
ajs_group_properties: indefinite
ajs_user_id: 1 year
ajs_user_traits: indefinite
seg_first_url: 1 year
seg_first_utm: 1 year
segmentio*: indefinite

Help Desk

Help Desk is a support and contact request management service provided by ViaGuru Business.

Personal data processed: data communicated while using the service, trackers and various types of data as specified in the privacy policy of the service.

Place of processing: India

Facebook Authentication

Facebook Authentication is a registration and authentication service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the owner manages the data processing, and is connected to the Facebook social network.

Personal data processed: trackers and various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy – Opt out; Ireland – Privacy Policy – Opt out.

Trackers duration:

_fbp: 3 months
fbssls_*: duration of the session
lastExternalReferrer: duration of the session

Experience

This website and links use trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Trackers managed by third parties

Twitter Tweet button and social widgets (X Corp.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

Personal data processed: trackers and Usage Data.

Place of processing: United States – Privacy Policy.

Trackers duration:

personalization_id: 2 years

Google Forms

Google Forms is a form builder and data collection platform provided by Google LLC or by Google Ireland Limited, depending on how the owner manages the data processing.

Personal data processed: answers to questions, city, company name, contact info, country, data communicated while using the service, date of birth, email address, first name, gender, language, last name, phone number, physical address, profession, state, trackers, Usage data, workplace and ZIP/Postal code.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Google Fonts

Google Fonts is a typeface visualization service provided by Google LLC or by Google Ireland Limited, depending on how the owner manages the data processing, that allows this website to incorporate content of this kind on its pages.

Personal data processed: trackers and Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

YouTube video widget

YouTube is a video content visualization service provided by Google LLC or by Google Ireland Limited, depending on how the owner manages the data processing, that allows this website to incorporate content of this kind on its pages.

Personal data processed: trackers and Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Trackers duration:

PREF: 8 months
VISITOR_INFO1_LIVE: 8 months
VISITOR_PRIVACY_METADATA: 7 months
YSC: duration of the session
YtIdbMeta:databases: duration of the session
iU5q-!O9@$: indefinite
yt-player-headers-readable: duration of the session
yt-remote-cast-installed: indefinite
yt-remote-connected-devices: duration of the session
yt-remote-device-id: duration of the session
yt-remote-fast-check-period: indefinite
yt-remote-session-app: indefinite
yt-remote-session-name: indefinite
ytidb::LAST_RESULT_ENTRY_KEY: duration of the session

Measurement

This website uses trackers to measure traffic and analyse user behaviour to improve the service, experience and security.

Trackers managed by third parties

Google Analytics 4

Google Analytics 4 is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the owner manages the data processing, (“Google”). Google utilizes the data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network on which we have no control.
In Google Analytics 4, IP addresses are used at collection time and then discarded before data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of data, consult Google's partner policy.

Personal data processed: number of users, session statistics, trackers and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

Trackers duration:

_ga: 2 years
_ga_*: 2 years

Analytics

Analytics is a web analysis service provided by ViaGuru Business, depending on how the owner manages the data processing, (“ViaGuru”).

ViaGuru utilizes the data collected to track and examine the use of this website and associated links, to prepare reports on its activities and share them with other analytics services as outputs for visualization ingestion insights.

ViaGuru may use the data collected to track performance and gain insights of its own marketing, advertising and cybersecurity.

In ViaGuru Analytics, IP addresses are used at collection time and then discarded before data is logged in any data center or server.

Personal data processed: browsing history, camera permission, location, device information, email address, first name, last name, login history, phone number, primary account information, trackers, unique device identifiers (UTMs/ Tokens) for advertising and marketing (Google Advertiser ID or IDFA, for example), Universally unique identifier (UUID), Usage data and User ID.

Place of processing: India

Marketing

This website uses trackers to deliver content, media and ads and to measure their digital performance, experience and cybersecurity.

Trackers managed by third parties

SendinBlue Email (SendinBlue SAS)

SendinBlue is an email address management and message sending service provided by SendinBlue SAS.

Personal data processed: email address, trackers and Usage Data.

Place of processing: France – Privacy Policy.

SendinBlue Marketing Automation (SendinBlue SAS)

SendinBlue is a user database management service provided by SendinBlue SAS.

Personal data processed: email address, trackers and Usage Data.

Place of processing: France – Privacy Policy.

Trackers duration:

sib_cuid: 7 months

Meta ads conversion tracking (Meta pixel)

Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the owner manages the data processing, that connects data from the Meta Audience Network with actions performed on this website. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.

Personal data processed: trackers and Usage Data.

Place of processing: United States – Privacy Policy – Opt out; Ireland – Privacy Policy – Opt out.

Trackers duration:

_fbc: 3 months
_fbp: 3 months
fr: 3 months
lastExternalReferrer: duration of the session
lastExternalReferrerTime: duration of the session

X Ads conversion tracking (X Corp.)

X Ads conversion tracking is an analytics service provided by X Corp. that connects data from the X advertising network with actions performed on this website.

Personal data processed: trackers and Usage Data.

Place of processing: United States – Privacy Policy.

Trackers duration:

muc_ads: 2 years
personalization_id: 2 years

Facebook Lookalike Audience

Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the owner manages the data processing, that uses data collected through Facebook Custom Audience in order to display ads to users with similar behavior to users who are already in a Custom Audience list on the base of their past use of this website or engagement with relevant content across the Facebook apps and services.
On the base of these data, personalized ads will be shown to users suggested by Facebook Lookalike Audience.

Users can opt out of Facebook's use of trackers for ads personalization by visiting this opt-out page.

Personal data processed: trackers and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

Trackers duration:

_fbp: 3 months
lastExternalReferrer: duration of the session
lastExternalReferrerTime: duration of the session

Twitter Remarketing (X Corp.)

Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this website with the Twitter advertising network.

Personal data processed: trackers and Usage Data.

Place of processing: United States – Privacy Policy.

Trackers duration:

muc_ads: 2 years
personalization_id: 2 years

Twitter Tailored Audiences (X Corp.)

Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by X Corp. that connects the activity of this website with the Twitter advertising network.

Users can opt out from interest-based ads by going to: Personalization and Data.

Personal data processed: email address and Trackers.

Place of processing: United States – Privacy Policy.

Trackers duration:

muc_ads: 2 years
personalization_id: 2 years

Facebook Custom Audience

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the owner manages the data processing, that connects the activity of this website with the Facebook advertising network.

Users can opt out of Facebook's use of trackers for ads personalization by visiting this opt-out page.

Personal data processed: email address and Trackers.

Place of processing: United States – Privacy Policy – Opt out; Ireland – Privacy Policy – Opt out.

Trackers duration:

_fbp: 3 months
lastExternalReferrer: duration of the session
lastExternalReferrerTime: duration of the session

How to manage preferences and provide or withdraw consent

Whenever the use of trackers is based on consent, users can provide or withdraw/ alter such consent by setting or updating their preferences via the relevant privacy choices panel available on this website blog and community links.

With regard to any third-party trackers, users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

See what Cookies or other similar technologies have been set on the device;
Block Cookies or similar technologies;
Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (users may open the device settings and look for the relevant setting).

How to opt-out of interest-based advertising

Notwithstanding the above, users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow users to select their tracking preferences for most of the advertising tools. The owner thus recommends that users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps users to control interest-based advertising on mobile apps.

Consequences of denying the use of trackers

Users are free to decide whether or not to allow the use of Trackers. However, please note that trackers help this website to provide a better experience and advanced functionalities to users (in line with the purposes outlined in this document). Therefore, if the user chooses to block the use of trackers, the website may be unable to provide related features.

owner and data Controller

ViaGuru Business

Since the use of third-party trackers through this website and links cannot be fully controlled by their owners, any specific references to third-party trackers are to be considered indicative on which we don't have any control. In order to obtain complete information, users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, users are encouraged to contact the respective owners should they wish to receive any further information on the use of such technologies by this website directly on the links provided above.

Data Rights And Protection:

ViaGuru Business has the utmost respect for our customers' privacy and information protection. Given the ever-changing regulatory environment, we strive to stay ahead of the curve. In our mission to ethically and lawfully serve our customers, we have the following policies in place in order to adhere to international and domestic law:

Obtaining Consent:

ViaGuru Business wrote our terms of service to make it as understandable and straightforward as possible. Our valued customers are able to give and rescind consent at any time. If at any time you wish to remove consent, please email our data Protection Officer at helpdesk. Additional details are provided below in our "Data Protection Officer" description.

Timely Breach Notification:

In the event of a data breach, ViaGuru Business will notify our associated data controllers and customers within 72 hours. In addition to outlining the nature of the breach, the breadth and actions involved to remedy the situation will be detailed and published on twitter as an alert.

Right To data Access:

If at any time a customer wishes to access his or her existing data profile, ViaGuru Business will provide a free electronic copy of the data we collected about that customer. This report will also include the various ways the information has been used.

Right To Be Forgotten:

If at any time customer discontinues their relationship with workdo.io, the customer can request that his or her personal data be wholly erased from our records.

Data Portability:

This gives users rights to their own data. Customers will be able to obtain their data from us in an electronic report and reuse that same data in different environments outside of ours by raising a support ticket at helpdesk.

Privacy By Design:

ViaGuru Business has a full and detailed map of our data collection process and the various parties privy to that data. ViaGuru Business has specifically designed its systems and trained its staff to maintain customer privacy. We strive to continue to improve and adapt this design to be forward-looking.

Data Protection Officer:

ViaGuru Business has appointed a data Protection Officer who can be reached at helpdesk. This internal officer will be able to rescind customer consent as requested, alert stakeholders of a data breach, provide access to data reports, ensure the right to be forgotten, establish data portability as requested, and oversee privacy by design with fiduciary responsibility.

Termination:

Mutual Termination Rights. We offer additional mutual rights to terminate the terms for the cause. In addition, customers are free to terminate at any time (and we offer a refund for customers' first 14 days on ViaGuru Business).

Collection Of Information:

Our principal goals in collecting information are to provide and improve our user experience, site, application, services, features, content and administer use of the site and application (collectively, the "Service"), and enable users to enjoy and easily navigate.

The types of information that we collect include:

Information you may provide to us of your free choice only.

Personal Information: You may browse the Site and Application without providing any personal information that may be used to identify you personally. However, when you register for and use the Service, access certain content or features, or directly contact the associated/ linked Site(s) or Application(s), we may ask you to provide information, including:

your name, phone number, mobile phone number, email address, and postal address;
your username, password, and account setting preferences;
your credit card number, billing address, and other billing-related information.

(collectively, "Personal Information") Information automatically collected when you visit and interact on the associated/ linked Site(s) or Application(s); specific data is collected automatically, including:

Non-Identifying Information: We collect other non-identifying information you provide as part of the registration, administration, and personalization of your ViaGuru Business Account profile (e.g., account preferences) ( "Non-Identifying Information"). We may combine your personal Information with Non-Identifying Information and aggregate it with information collected from other ViaGuru Business users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Site, Application, and Service, and to analyze and understand how our Site, Application, and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance, to deliver a product to you according to your preferences or restrictions.

Log Data: When you visit the Site and Application, whether as a Member or a non-registered user (any of these, an "ViaGuru Business User"), our servers automatically record information that your browser sends whenever you visit a website ( "Log Data"). This Log data may include information such as your computer's Internet Protocol ( "IP") address, browser type or the webpage you were visiting before you came to our Site and Application, pages of our Site and Application that you visit, the time spent on those pages, the information you search for on our Site and Application, access times and dates, and other statistics. We use this information to monitor and analyze the use of the Site, Application, and the Service and for the Site and Application's technical administration, to increase our Site and Application's functionality and user-friendliness, and to better tailor our Site and Application to our visitors' needs. We do not treat Log data as personal Information or use it in association with other personal Information. However, we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding additional Non-Identifying Information.

Cookies: Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your login information for future site and application logins. Second, we utilize session cookies to enable certain features of the Site and Application, better understand how you interact with the Site and Application, and monitor aggregate usage by ViaGuru Business Users and web traffic routing on the Site and Application. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the associated/ linked Site(s) or Application(s) and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the associated/ linked Site(s) or Application(s) or all functionality of the Service.

Web Beacons: Our Site and Application may contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Site and Application are used and may be used in some of our emails to let us know which recipients have opened emails and links. This allows us to gauge the effectiveness of our Member communications and marketing campaigns.

Information collected from other sources:

We may access information about you from third-party and public sources and platforms. You can register to use the Service by logging into online accounts you may have with third-party service providers ( "TPSP") (e.g., Facebook, Twitter, Instagram or LinkedIn); each such account, a "Third Party Account," via our associated/ linked Site(s) or Application(s) as described below. As part of the functionality of the Site, Service, and Application, you may link your ViaGuru Business/ Affiliated Site Account with Third-Party Accounts by either: (i) providing your Third Party Account login information to ViaGuru Business through the Site, Service, or Application; or (ii) allowing ViaGuru Business to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third Party Account login information to ViaGuru Business and grant ViaGuru Business access to your Third-Party Account for use for the purposes described herein without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating ViaGuru Business to pay any fees or making ViaGuru Business subject to any usage limitations imposed by the applicable TPSP.

Suppose you register by logging into a Third Party Account via our associated/ linked Site(s) or Application(s). In that case, we will obtain the personal Information you have provided to the applicable TPSP (such as your actual name, email address, profile picture, names of TPSP friends, words of TPSP groups to which you belong, and other information you make publicly available via the applicable TPSP and additional information you authorize ViaGuru Business to access by allowing the TPSP to provide such information) from your Third-Party Accounts and use that information to create your ViaGuru Business Account and ViaGuru Business Account profile page. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, you understand that by granting us access to the Third Party Accounts, we will access, make available, and store (if applicable and as permitted by the TPSP and authorized by you) the information in your Third-Party Accounts so that it is available on and through your ViaGuru Business Account on the Site, Service and Application. Suppose there is information about your "friends" or people you are associated with within your Third-Party Account. In that case, the information we obtain about those "friends" or people you are associated with may also depend on the privacy settings such people have with the applicable TPSP.

Use of Your Information

We do not use personal Information for purposes other than those disclosed to you in this Privacy Policy and at the time it was collected, except with your consent or as required by law. We collect information for one or more of the following purposes:

Email Communications: We may use the information we collect to send you to email communications or information about your account or changes to the Site, Application, or Service (including changes to the Terms of Service and this Privacy Policy).

Mobile Communications: With your consent, we may use your mobile phone number to send you information, notifications, and updates regarding the Site, Application, or Service.

Profile Information: We use the information we collect at registration to create your ViaGuru Business Account and ViaGuru Business Account profile page. Your ViaGuru Business Account profile page will include, among other things, your first and last name, your profile picture, and your location. You can select the other items of personal Information that you wish to be included in your ViaGuru Business Account profile page. including, but not limited to, a list of the community groups to which you belong, a list of any of your community group friends or connections who are also Members of ViaGuru Business, relationships you have established between your ViaGuru Business Account and any PSPs, and a biography and links to your listings, if applicable (together, your "Profile Information"). We will display your Profile Information in your ViaGuru Business Account profile page publicly via the Site and Application and on third-party sites with your prior permission. Any information you choose to provide as part of your Profile Information will be publicly visible to all ViaGuru Business Users and consequently should reflect how much you want other ViaGuru Business Users to know about you. We recommend that you guard your anonymity and sensitive information, and we encourage Members to exercise caution regarding the information disclosed on their ViaGuru Business Account profile page. You can review and edit your Profile Information at any time.

Listings: If you create a Listing, we may publish, use, share or otherwise disclose the Content of that Listing publicly via the Site and Application and may enable third parties to post the Listing on their websites.

ViaGuru Business Marketing: We may also use your personal Information to contact you with ViaGuru Business newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of these marketing-related notifications at any time by accessing the "Manage Notifications" section of your ViaGuru Business Account. Please note that we may also use your personal Information to contact you with information related to your use of the Service; you may not opt out of these notifications.

Request Fulfillment: We may use the information we collect to fulfill your products, services, and information requests. For example, we may use your information to respond to your customer service requests.

Data Analysis: To learn more about how our Site, Application, and Service are used, we aggregate and analyze the data we collect. We may use the information, for example, to monitor and analyze the use of the Site, Application, and Service, improve the functionality of the same, and better tailor our content and design to suit our visitors' needs.

Testimonials: ViaGuru Business posts testimonials on the Site and Application. With your consent, we may post your testimonial on the Site and Application along with your name. To have your testimonial removed, please contact us at helpdesk

Information Sharing and Disclosure

We do not share or disclose personal Information for purposes other than those admitted to you in this Privacy Policy and at the time it was collected, except with your consent or as required by law. We will make information about you available to other companies, applications, or people in the circumstances listed below:

Analysis: We may share aggregated information that does not include personal Information, and we may otherwise disclose Non-Identifying Information and Log data with third parties for industry analysis, demographic profiling, payment processing, customer service, and other purposes. Any aggregated information shared in these contexts will not contain your personal Information.

Service Delivery: We may employ third-party companies and individuals to perform Site-related services, including maintenance, database management, web analytics, data processing, and email and text message distribution. These third parties have access to your information only to perform these tasks on our behalf.Corporate Transaction: We may share information about you if the Site is acquired by or merged with another company or a similar corporate transaction takes place. However, we will notify you by placing a prominent notice on the Site or sending a message to the primary email address specified in your account before your information is transferred and becomes subject to a different privacy policy.

Investigations: We may share information about you to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety or other rights and interests of any person, violations of ViaGuru Business Terms of Service, or as otherwise required by law.

Compliance with Laws: We may share information about you to respond to subpoenas, search warrants, judicial proceedings, court orders, legal processes, or other law enforcement measures to establish or exercise our legal rights or defend against legal claims.

Updating and Deleting your personal Information

All Members may review, update, correct or delete the personal Information in their registration profile by contacting us or editing their profile. If you would like us to deactivate your ViaGuru Business Account, please get in touch with us or select the "Cancel Account" feature of the Service, and we will attempt to accommodate your request if we do not have any legal obligation or a legitimate business reason to retain the information contained in your ViaGuru Business Account. Please note that if you cancel your ViaGuru Business Account, any of your Member Content on the Site and Application will remain publicly viewable via the Site and Application. Please see below for the privacy contact information.

Definitions and legal references

Personal data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the user, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the user's I.T environment.

User

The individual using this website who, unless otherwise specified, coincides with the data Subject.

Data Subject

The natural person to whom the personal data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller/ fiduciary, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, including the security measures concerning the operation and use of this website. The data controller, unless otherwise specified, is the owner of this website.

This website (or this Application)

The means by which the personal data of the user is collected and processed.

Service

The service provided by this website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are trackers consisting of small sets of data stored in the user's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Camera/ Mic permission

Used for accessing the camera, audio or capturing images and video from the device while using video conferencing.

Legal Information - Updated on 16th November 2025

This statement has been prepared based on provisions of multiple legislations, compliance and privacy best practices.

The above has to be read in conjunction and part of 'All' other terms, policies and disclaimers of this and other associated/ linked site(s). Please see and check updated terms, policy and disclaimer legal links on footer of home page at part of your own responsibility.

This policy relates solely to this website and associated owned web properties links only, if not stated otherwise within this document or other legal links on this site.

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